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Please Take A Look Our Upcoming Sister Events: The Food & Drink HR, Resourcing & Engagement & The Customer Behaviour Analytics Conferences!

The Food & Drink HR, Resourcing & Engagement Conference – Brexit Impact

Drive Employee Engagement, Recruit Future Talent, Optimise Rewards, Retention & Apprenticeships, Communicate With Diverse Workforces & Stamp Out Modern Slavery To Remain Competitive In Our Changing & Challenging Marketplace

A One-Day, Industry Event Tackling The Specific Issues Facing HR, Talent & Engagement Professionals Today In Food & Drink, Hospitality & Foodservice, 1st May 2018, Cavendish Conference Centre, Central London. Download The Brochure. Book Before Thursday 18th January & Save £150 When You Quote ‘EB150’!

Do you have the advanced, forward-thinking HR, recruitment and engagement practices and tactics to retain crucial skills, attract the next generation of talent and drive employee engagement? Tackle the critical issues created by Brexit and the changing workforce to ensure your company remains competitive in the market!

  1. Brexit: Tackling The Impact, Now! Safeguard your workforce and adapt your recruitment strategies to combat shifting labour availability
  2. The Skilled & Unskilled Labour Pool Is Shrinking…Effective recruitment tactics to retarget your acquisition efforts and ensure you have the right talent pool
  3. Attract The Top Talent Of The Future: Survive and thrive in future markets with top methods for attracting the next generation of talent
  4. Are You Maximising The Apprenticeship Levy? Create and develop effective apprenticeship schemes that maximise your investment and boost skills
  5. Migrant, Mobile, Disconnected & Diverse: Engage and communicate with your entire, diverse workforce across all sites, generations and cultures
  6. Forward-Thinking Employee Engagement & Training Strategies: Boost productivity and retention
  7. Stamp Out Modern Slavery: Adapting HR procedures to meet ethical trading standards and combat the threat of labour exploitation in your workforce
  8. Best-In-Class, Cost-Effective Reward, Retention & Wellbeing Tactics: Boost retention levels and minimise turnover

  • 23 Speaking On Advanced HR, Resourcing, Engagement & Brexit Strategies For Food & Drink In 1 Inspiring Day: 13 Manufacturers • 4 Restaurants • 3 Retailers • 1 Hotel
  • 8 Advanced Sessions Focused On Toughest Issues Facing HR, Talent & Engagement Professionals In Food & Drink, Hospitality & Foodservice
  • 3 Interactive Panel Discussions: Combatting Brexit“, “Apprenticeships” & “Communicating With Diverse Workforces 
  • 4 Lunchtime Peer Networking Discussions: A) Tackling Change B) Employee Brand Proposition C) Performance Management D) Low Morale! E) Effective Engagement & Communications Strategies
  • 2 Conference Chairs: Roger Fairhead, VP, People at Anheuser-Busch InBev and Sam Thomas-Berry, Vice-President HR at Kellogg Europe
  • 2 Double Perspectives:Engagement” & “Future Talent
  • Speed Networking
  • Meet The Speakers Area
  • Open Q&A
  • 1 Unmissable Day!

8 Advanced Sessions Focused On Your Toughest Issues Facing HR, Talent & Engagement Professionals In Food & Drink, Hospitality & Foodservice: Combatting Brexit • Advanced Recruitment • Communicating With A Diverse Workforce • Engagement • Retention, Reward, Wellbeing • Apprenticeships • Tackling Modern Slavery & Ethical Trading • Future Talent


Book Before Thursday 18th January To Save £150 When You Quote ‘EB150’. Book Online Here >>



Can you help food, drink, foodservice and hospitality companies advance their HR, recruitment and engagement strategies? For more information on how to get involved, please call +44 (0)20 3479 2299 or email partner@foodpeopleconference.com.

Book your exhibition stand and two delegate passes before Thursday 8th February for only £1,999 +VAT (Save £700). Book your stand here. Please note that we have a limited amount of exhibition space available and stands will be issued on a first-come, first-served basis.


The Food & Drink HR, Resourcing & Engagement Conference Programme:


08.30 Registration & Coffee, Objective Setting

09.00 GIC Welcome, Interactive Voting Introduction & Morning Chair’s Opening Remarks
Roger Fairhead, VP, People, Anheuser-Busch InBev

COMBATTING BREXIT – THOUGHT-LEADERS PANEL DISCUSSION

09.20 Brexit Is Impacting Labour Availability Now! Putting Steps Into Place & Adapting Workforce Strategies & Recruitment Tactics To Combat The External Market Factors Affecting Food & Drink Today
Richard Collinge, UK HR Director, CSM Bakery Solutions

Further panellists to be announced

ADVANCED RECRUITMENT – TALENT POOL

09.45 With The Unskilled Labour Pool Shrinking & Skilled Workers In Short Supply Within Food & Drink, Harness Effective Recruitment Tactics To Retarget Your Efforts & Ensure You Have The Right Talent Pool
Mike Williams, People Director, Byron Hamburgers

10.10 Bonus Session; Reserved For Exclusive Partner Speaker. To get involved in The Food & Drink HR, Resourcing & Engagement Conference, please call +44 (0)20 3479 2299 or email info@foodpeopleconference.com for more details.

10.40 Morning Refreshment Break With Informal Networking

COMMUNICATE TO DIVERSE WORKFORCES – PANEL DISCUSSION

11.10 Engaging & Connecting With The Entire, Diverse Workforce Across All Levels With Advanced Communication Methods, Styles & Channels

  • Lisa Leighton, Head of People: Talent, Development & Communications, Wm Morrisons Plc
  • Ben Lamont, Talent & Diversity Director, Kellogg Europe
  • Linda Mountford, HR Director, John West Foods Ltd
  • Paolo Sparapassi, Group HR Manager, Spaghetti House Group Ltd



ENGAGEMENT – DOUBLE PERSPECTIVE

11.40 Boost Workforce Productivity & Increase Retention With Effective, Forward-Thinking Engagement & Training Approaches That Drive Employee Engagement & Community Feeling

11.40 Johanna Dickinson, HR Director, KP Snacks

12.00 Jane Marsh, Group People & Culture Director, innocent drinks

12.50 Lunch & Informal Networking For Delegates, Speakers & Partners

13.30 Informal Peer-To-Peer Discussions

A) Employee Brand Proposition
Kim Gieske, HR Director, Planet Organic

B) Tackling Change
Ben Lamont, Talent & Diversity Director, Kellogg Europe

C) Tackling Low Morale & Engagement
Laurence Hollobon, HR Director Europe, Bel Group: The Laughing Cow, MiniBabybel, Boursin, Leerdammer

D) Performance Management In A KPI Driven Environment
Hannah Knight, Head of Performance Management, Reward & Recognition & HR Business Partner, Adelie

Clare Glinski-Wignall, Head of Resourcing & Learning, Adelie

E) Effective Engagement & Communications Strategies
Sam Shepherd, Head of Human Resources, Jurys Inn Hotels

Edward Gallier, Head of Learning & Development, Jurys Inn Hotels

13.50 Afternoon Chair’s Opening Remarks
Sam Thomas-Berry, Vice-President HR, Kellogg Europe

RETENTION, REWARD & WELLBEING

14.00 Advancing Your Reward, Benefit & Wellbeing Programmes To Boost Retention Levels & Minimise Turnover To Combat Against Both Internal Food & Drink Industry Challenges & External Market Factors
Tania Hector, Head of Talent, Engagement & Leadership Development, Nestlé UK & Ireland

APPRENTICESHIPS – PANEL DISCUSSION

14.25 Creating & Designing Effective Apprenticeship Schemes For The Food & Drink Industry That Maximise The Levy & Boost Skills Needed Within The Business
Bola Ajani, Apprenticeship Training Manager, Caffè Nero

Phil Barnfather, Group Head of Talent, Greencore Group plc

Edward Gallier, Head of Learning & Development, Jurys Inn Hotels

14.55 Bonus Session; Reserved For Exclusive Partner Speaker. To get involved in The Food & Drink HR, Resourcing & Engagement Conference, please call +44 (0)20 3479 2299 or email info@foodpeopleconference.com for more details.

15.25 Afternoon Refreshment Break With Informal Networking

TACKLING MODERN SLAVERY – GOING BEYOND COMPLIANCE

15.55 Adapting & Ensuring Your HR Practices & Procedures Are Fit To Combat The Threat Of Labour Exploitation. What Does Going Beyond Compliance Look Like?
Paul Gerrard, Group Policy & Campaigns Director, The Co-op

FUTURE TALENT – DOUBLE PERSPECTIVE

16.25 Ensure Your Company Survives In Future Markets & The Next Generation Can Thrive In Your Business In Years To Come With Top Methods For Attracting The New Workforce To The Industry
16.25 Nicky Taylor, Head of Learning & Development, Tulip Ltd

16.45 Lucy Clough, HR Director, McDonald’s

17.10 Chair’s Closing Remarks
Sam Thomas-Berry, Vice-President HR, Kellogg Europe

17.15 Official Close Of Conference

Are you interested in getting involved with The Food & Drink HR, Resourcing & Engagement Conference – Brexit Strategies? For more information, please call +44 (0)20 3479 2299 or email info@foodpeopleconference.com.

 The Customer Behaviour Analytics Conference

Extract Actionable Insights & Propel Integrated Data Sources Directly Into Business Decision Making: Exploit Cutting-Edge Tools, Technologies & Techniques To Drive Compliant Big Data Strategies, Digital Analytics & Winning Customer Journeys Whilst Delivering Real-World Value

A One-Day, Cross-Sector Conference & Networking Event, 13th March 2018, Millennium Mayfair, Central London. Download The Brochure. Book Before The End Of Play Today & Save £150.

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Join Us Again As 19 Front-Line Brand Leaders Explore: Powering Business Decision Making With Next-Level Customer Behaviour Analytics, Extracting Maximum Insight From Data & Integrating Data Sources For Actionable Insights Which Drive Results:

  1. Action Insights Into Customer Behaviours, Trends & Habits: Innovate your strategies with the latest customer insights to drive new business opportunities and results
  2. Achieve True Data Integration, Online & Offline: Create 360-degree single customer views for boosted conversions and impact
  3. Fuel Business Decisions With The Power Of Analytics: Influence internal decision making and practically apply analytics for a data-driven organisation
  4. AI, Automation, Mobile & Omni-Channel – Next-Gen, Futuristic Analytics: Stay on the front line of analytics with a look at what’s coming up on the horizon
  5. Deliver Smooth, Personalised Customer Journeys: Drive engagement with targeted segmentation and tailored customer offers and journeys
  6. Translate Big Data Analytics Into Applicable Business Insights: Drive decision-making processes and deliver real-world value
  7. Boost Performance With Progressive Digital Analytics: Harness the latest digital analytics metrics, benchmarks and measurements for deeper customer insights
  8. Don’t Follow The Trends; Predict Them! Enhance personalisation, conversions and impact with advanced predictive analytics strategies

This Customer Behaviour Analytics Conference Also Features:

  • Real-World, Best-Practice Advice From 19 Cross-Sector Analytics Professionals In 1 Day: Finance • Government • Media • Travel • Retail • Sport • Manufacturers • Food
  • Convenient, One-Day Interactive Conference Format
  • 9 Advanced Sessions Focused On Your Hottest Customer Behaviour Analytics Challenges
  • 5 Informal Peer-To-Peer Discussions: A) Data Scientists B) Visualisation C) AI & Algorithms D) Mobile E) Cross-Device Tracking
  • 2 Interactive Q&A Panel Discussions: “Customer Behaviours” & “New Trends & Technologies”
  • 2 Double Perspectives: “Implementing Data Sources” & “Digital Analytics”
  • Speed Networking
  • 2 Conference Chairmen
  • Open Q&A Throughout The Day To Get The Answers You Need
  • 1 Unmissable Day!


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9 Advanced Sessions Focused On Your Toughest Customer Behaviour Analytics Challenges: Customer Trends & Behaviours • Integrated Data Sources • Digital Analytics • Driving Business Decision Making • Customer Journey • Predictive Analytics • Big Data • GDPR • International Consumers • Trends & Technologies


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Can you help drive analytics, insight and data results?

For more information on how to get involved, please call +44 (0)20 3479 2299 or email partner@theanalyticsconference.com

Book your exhibition stand and two delegate passes before the end of play today for only £2,249 +VAT (Save £550). Book your stand here. Please note that we have a limited amount of exhibition space and stands will be issued on a first-come, first-served basis.


The Customer Behaviour Analytics Conference Programme:

08.30 Registration, Morning Coffee & Objective Setting
8.00 ICON
09.00 GIC Welcome & Interactive Voting Introduction

09.10 Co-Chairs’ Morning Opening Remarks
Gael Decoudu, Head of Data Science, Shop Direct
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Eric Bernhard, Marketing Innovation Manager, Dixons CarphoneAnalytics2018_dixons

CUSTOMER BEHAVIOUR PANEL DISCUSSION – LIVE Q&A

09.20 Explore, Understand & Action The Latest Customer Behaviours, Trends & Habits With Valuable Analytics That Drive Business Decision Makingq&a icon
Sarah Clerkson, Head of Customer Intelligence: Product & Content, Sky
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Lina Mikolajczyk, Senior Manager Channel Marketing & Performance, Hilton Worldwide
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Sian Jones, Head of Customer Experience, Leeds Rugby Ltd (Subject To Availability)
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Simon Hayter, Head of Analytics Strategy, Banking Division, Close Brothers Retail Finance
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Tim Carmichael, Data, Leadership & Transformation Professional, Southern Water (Subject To Availability)
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INTEGRATING DATA SOURCES – DOUBLE PERSPECTIVE

09.50 Marry Multiple Data Sets, Research & Insights From Offline, Online & Across The Business For Actionable, Impactful Customer Strategies
09.50 Maciej Partyka, Global Head of Customer Insights, Barclaycard
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10.10 Olmo Martinez, Head of Data Europe – ZX Ventures, AB InBev
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CUSTOMER JOURNEY

11.00 Demonstrate Best-In-Class Segmentation Methods & More Sophisticated Data Analytics Strategies To Deliver Smooth & Personalised Customer Journeys Which Drive Engagement & Sales
Mark Stern, Director of Business Intelligence & Analytics, Ladbrokes Coral Group plc
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11.20 Bonus Session; Reserved For Exclusive Partner Speaker. To get involved in The Customer Behaviour Analytics Conference, please call +44 (0)20 3479 2299 or email info@theanalyticsconference.com for more details.

BIG DATA – ADD VALUE

11.50 Extracting Actionable Insights From Data Using the Latest Analytical Tools & Techniques & How To Translate Big Data Into Real-World Business & Public Service Benefits
Pardip Bans, Head of Customer Insight, HM Revenue & Customs
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DIGITAL ANALYTICS ROI – DOUBLE PERSPECTIVE

12.10 Harness Cutting-Edge Digital Analytics For Deeper Insights Into Customer Behaviours & Boosted Business Performance
Lyndsay Weir, Head of Digital Data & Analytics, Nestlé UK&I
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12.30 Digital Analytics
Deepak Nagappan Anitha, Analytics Solutions Manager, Direct Line Group
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12.50 Lunch & Informal Networking For Delegates, Partners & Speakers
13.30 Informal Peer-To-Peer Discussions During Lunch
A) The Search For Data Scientists: What Are We Really Looking For?
Martin Squires, Global Lead Customer Intelligence & Data, Walgreens Boots Alliance
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B) Visualisation
Alejandro Marcos Alvarez, Senior Data Scientist, BNP Paribas Fortis
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C) AI & Algorithms
D) Mobile
E) Cross-Device Tracking

13.50 Co-Chairs’ Afternoon Opening Remarks

PREDICTIVE ANALYTICS

14.05 Driving The Implementation Of Predictive Analytics & Machine Learning Across The Whole Business
Pardeep Bassi, Head of Data Science, LV=
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14.25 Bonus Session; Reserved For Exclusive Partner Speaker. To get involved in The Customer Behaviour Analytics Conference, please call +44 (0)20 3479 2299 or email info@theanalyticsconference.com for more details.

DECISION MAKING

14.55 Driving Business Decision Making With Analytics
Nick King, Insight Director, Auto Trader
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15.15 Refreshment Break With Informal Networking

GDPR

15.45 What Does GDPR Mean For You? Explore The Impact GDPR Could Have On Historical, Current & Future Data Sets To Successfully Collect & Analyse Data Whilst Remaining Compliant
David Alexander, Data Privacy Specialist – GDPR Programme, Aberdeen Asset Management
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NEW TRENDS & TECHNOLOGIES PANEL DISCUSSION: AI • Chatbots • Mobile • Omni-Channel • Webchat • Machine Learning

16.05 Stay Up To Date With Innovative Trends, Tools & Technologies To Ensure Your Business Is Leading The Next Generation Of Customer Analytics
Deepak Nagappan Anitha, Analytics Solutions Manager, Direct Line Group
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Graeme McDermott, Chief Data Officer, Addison Lee
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Further Speakers To Be Announced; Please Check The Website For Details

16.35 Co-Chairs’ Closing Remarks

16.50 Official Close Of Conference

For more information on how to get involved in The Customer Behaviour Analytics Conference, please email partner@theanalyticsconference.com or call +44 (0)20 3479 2299.